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Privacy Policy

Last Updated: 25/11/2024

At Chique Belle, accessible from www.chiquebelle.com, the privacy of our visitors is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, make a purchase, or engage with us in any other capacity.

1. Information We Collect

We may collect the following types of information from our users:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment information (such as credit card details).
  • Account Information: Username, password, order history, wishlist, and preferences.
  • Transaction Information: Purchase details, payment history, shipping details, and invoicing.
  • Technical Data: IP address, browser type, device information, operating system, and cookies.
  • Marketing and Communication Data: Your preferences for receiving marketing materials, newsletters, and other promotional content.

We collect personal information when you:

  • Register an account on our website.
  • Purchase our products or services.
  • Subscribe to our newsletters or marketing materials.
  • Contact us through customer service or social media.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To send you updates about your order status and shipping.
  • To improve our website, products, and services.
  • To send marketing materials and promotional offers (with your consent).
  • To comply with legal obligations (e.g., accounting, tax reporting).

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and provide relevant advertisements. Cookies allow us to:

  • Track website usage and performance.
  • Remember your preferences and account login.
  • Deliver personalized content based on your browsing behavior.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share data with trusted third-party service providers who help us with payment processing, order fulfillment, marketing, and website maintenance.
  • Legal Requirements: We may disclose personal data if required by law or to comply with legal processes.
  • Business Transfers: If our company is acquired or merged, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties for their own marketing purposes.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure access protocols. While we strive to protect your data, no system is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data.
  • Correction: You can request the correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You can opt out of marketing communications at any time.
  • Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@chiquebelle.com.

7. International Data Transfers

We may transfer your data outside of your home country to countries with different data protection laws. If this occurs, we will ensure appropriate safeguards are in place to protect your personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware of such data collection, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and revise the "Last Updated" date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: support@chiquebelle.com